On behalf of our client, we are looking for Collection Advisors - Call Center who meet the following profile: **What we expect from you:** \- Currently pursuing or completed university or technical studies, graduated or incomplete. \- Availability to work in San Isidro - Hybrid mode. \- Availability to work Monday to Friday from 08:45 am to 06:45 pm and Saturday from 08:45 am to 01:00 pm. \- Minimum of 6 months of experience in collections with charged-off portfolios, either in-person or virtual. **Responsibilities:** * Make calls to delinquent customers to remind them of their debts and negotiate possible payment agreements. * Propose different payment options tailored to the customer's situation, such as flexible terms or discounts. * Follow up on agreed payment commitments, ensuring the customer fulfills their obligations. * Respond clearly, politely, and effectively to customer questions and concerns, maintaining empathetic communication. * Keep updated records of outstanding debts, payment agreements, and any other relevant information for collections management. * Log and report all calls made, payment agreements reached, and any other relevant information for customer portfolio follow-up. **We offer:** \- Full payroll + statutory benefits \- Constant training \- Growth opportunities \- Basic salary + commissions Job type: Full-time Salary: S/.1,130.00 - S/.3,000.00 per month Application question(s): * Do you have at least 6 months of experience in Charged-Off Portfolio? * Please provide a WhatsApp number where we can contact you. Work location: Remote job