Job Summary: We are seeking an IT Technical Support Manager to lead and supervise the technical support team, ensuring maintenance and resolution of technical issues for all company systems and applications, and collaborating with other teams to align services with business needs. Key Responsibilities: 1. Lead and supervise the IT technical support team. 2. Ensure maintenance and resolution of technical issues. 3. Collaborate with development and management teams. We are looking for an IT Technical Support Manager to join the GRUPO FG team. The selected candidate will be responsible for leading and supervising the technical support team, ensuring maintenance and resolution of technical issues for all company systems and applications. This role involves close collaboration with development and management teams to ensure technical services meet business requirements. You will supervise and train the support team, evaluate their performance, and facilitate professional development. Additionally, you will serve as the primary point of contact for internal and external users, providing efficient and prompt solutions to their technical issues. Previous experience in a similar role is required, along with solid knowledge of computer systems and networks. Ability to manage multiple tasks and priorities, as well as a proactive and solution-oriented attitude, is essential. The candidate is expected to demonstrate customer service orientation and the ability to work under pressure. This is an on-site position offering an opportunity to advance your career within a dynamic and challenging environment. If you possess meticulous attention to detail and a passion for technology, this position could be ideal for you. Join GRUPO FG and contribute to the success of our technical support team.-Requirements- Minimum education: Technical 4 years of experience Age: between 30 and 45 years Knowledge: Hardware, Maintenance, Technical problem solving, Technical service, Operating systems, Technical support Driver's license: A-I Keywords: leader, manager, director, chief, lead, supervisor, coordinator, support, soporte, technologist, technician, tech, technology, tecnologia, technical