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Ensure that all activities are conducted in accordance with current internal rules, policies, and procedures.\n\n\n### **What do we expect from you?**\n\n\n* University graduate or technical graduate, or currently pursuing studies in Administration, \n\nEconomics, Industrial Engineering, and/or related fields \n\n\t+ Knowledge in Intangibles Operations\n\t+ Proficient user-level Office skills\n\t+ Minimum 1 year of work experience in similar positions\n\n### **What challenges will you face?**\n\n\n\nAssist the Branch Manager and/or senior advisor in case of absence and/or \n\nschedule changes. \n\n* Carry out the sale of financial and non-financial products launched by the \n\nCommercial Management. \n\n* Execute internal procedures, guidelines, and customer service models.\n* Comply with company policies and procedures.\n* Ensure completion of the product placement cycle through formal approval \n\nby the acceptor. \n\n* Meet product placement targets and objectives.\n* Follow customer service protocols.\n* Report daily to the Branch Manager on production effectiveness.\n* Handle inquiries and resolve requests and complaints, registering them in the \n\ncorresponding application or folder. \n\n* Interact with back-office teams.\n* Update customer data.\n* Wear the uniform correctly with the proper badge for better \n\nidentification \n\n* Perform production reconciliation and record entries in control logs.\n* Complete daily sales force production progress trackers.\n* Report incidents occurring at branches and within applications.\n* Conduct customer recovery management.\n* Ensure proper customer identification, clean the fingerprint, and confirm that the \n\nperson being served is the account holder \n\n* Provide excellent customer service by giving accurate responses.\n\n\nIf you are interested, you can send your CV to \n\ncorreo: gerson.luciano@cencosudscotiabank.pe with the subject \n\nSERVICE ADVISOR – WANKA ZONE (NORTH) \n\n* Other duties assigned by the Branch Manager\n* Understand Caja's risk culture and how risk appetite should be considered in \n\ndaily activities and decisions. \n\n* Actively carry out effective operations in their respective areas while ensuring the \n\nadequacy, compliance, and effectiveness of daily business controls in order to meet \n\nobligations aimed at reducing operational risk, regulatory compliance risk, money \n\nlaundering and terrorist financing risk, and conduct risk, including responsibilities \n\nestablished under the Operational Risk Management Framework, the Regulatory \n\nCompliance Risk Management Framework, the International Anti-Money Laundering \n\nand Counter-Terrorist Financing Manual, and the Business Conduct Guidelines \n\n* Promote a high-performance environment and implement a workforce strategy that \n\nattracts, retains, develops, and motivates the team; to achieve this, foster an inclusive \n\nwork environment, communicate the vision, values, and business strategy, and manage \n\na succession and development plan for the team.\n\nIf you are interested, you can send your CV to \n\ncorreo: gerson.luciano@cencosudscotiabank.pe with the subject \n\nSERVICE ADVISOR – WANKA ZONE (NORTH","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758743347000","seoName":"service-advisor-wanka-zone-north","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://pe.ok.com/en/city-arequipa/cate-acct-relationship-mgmt1/service-advisor-wanka-zone-north-6383914844390512/","localIds":"4","cateId":null,"tid":null,"logParams":{"tid":"b3d5c2e0-1487-4cea-b8b8-db0a9a048509","sid":"a1241853-a6da-4f78-a1d1-32a10e0ddbdf"},"attrParams":{"summary":null,"highLight":["Financial and non-financial product sales","Achievement of goals and objectives","Customer service and complaint resolution"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Salviayoc,Arequipa","unit":null}]},"addDate":1758743347217,"categoryName":"Account & Relationship Management","postCode":null,"secondCateCode":"banking-financial-services","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4050,4051","location":"C. San José 209, Arequipa 04001, Peru","infoId":"6383615145945912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Service Advisor - Arequipa","content":"**Do you want to develop your professional career?**\n\nBBVA is a global company with over 160 years of history operating in more than 25 countries, serving over 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with diverse profiles such as finance, legal experts, data scientists, developers, engineers, and designers.\n\n\nOur people make the difference in our success.\n\n\n**Type of Contract:**\n\nDetermined / Eventual Period Contract (Fixed Term)\n**What are we looking for?**\n\n**Responsibilities:** \n\n* **Receive metal cash box, recount cash supplied from vault before starting operations, and perform daily cash balancing and reconciliation.**\n* **Assist in filing office documentation and sending it to the central archive.**\n* **Receive cash and serve customers following bank procedures for transactions such as deposits, withdrawals, check payments, service payments, transfers, account openings, foreign currency exchange, and insurance sales, among others.**\n* **Properly identify customers during transaction payments.**\n* **Retain counterfeit bills detected during transactions.**\n* **Report any surplus (due to exceeding operational limits) or shortage to the Assistant Branch Manager.**\n* **Offer and sell financial products such as credit cards, loans, installment plans, and other products defined in your product grid.**\n* **Maintain an updated customer database with high-quality information.**\n* **Plan and manage commercial activities in coordination with the Manager and Assistant Manager to meet product and service targets.**\n* **Take advantage of every opportunity at the counter or in the lobby to promote products and prioritize updating customer information.**\n* **Continuously perform cross-selling by offering complementary products beyond the immediate transaction.**\n* **Gain maximum knowledge of the customer and their needs, leveraging available tools.**\n* **Provide comprehensive customer service with a focus on quality, educating and assisting customers in using Digital and Alternative Channels.**\n* **Manage incidents or complaints responsibly, ensuring quality and prompt responses.**\n* **Identify dissatisfied customers and offer alternatives to ensure retention, considering value-added contributions.**\n* **Continuously monitor customer risk to plan and execute recovery actions.**\n* **Follow up on PPG, adjusting objectives and activities as needed in coordination with the Branch Manager.**\n* **Attend and actively participate in meetings, reporting relevant topics and customer segment needs.**\n* **Evaluate and analyze credit operations and escalate them to the appropriate levels for approval.**\n* **Open all types of accounts requested by customers.**\n* **Inform, pre-qualify, and issue Credit and Debit Cards (within delegated authority). Likewise, assign, cancel, or block debit and credit cards.**\n* **Perform enrollment, maintenance, and cancellation of direct debits.**\n* **Ensure proper control of 'batch' transaction processes so they are not left incomplete, such as card cancellations before settlement.**\n* **Update and properly file customer documentation.**\n* **Sell Insurance products such as Card Protection Insurance, Multiple Insurance, and Customer Safe Withdrawal Insurance.**\n* **Carry out commercial actions and targeted campaigns for non-personalized customer segments without assigned portfolios.**\n\n**Requirements:**\n\n* **Pursuing a technical degree (from third cycle onwards) or university degree (from fifth cycle onwards), graduate, bachelor's degree holder, or title holder in Economics, Accounting, Business Administration, Engineering, or related fields**\n* **Minimum of 1 year of experience in face-to-face sales**\n* **Desirable experience handling cash in financial or banking institutions with direct customer interaction**\n* **Service-oriented mindset, excellent customer service quality, strong negotiation skills, high commercial orientation, and ability to work in a team**\n* **Availability to work Monday to Friday from 8:30 am to 7:00 pm and Saturdays from 8:30 am to 1:00 pm**\n\n**Benefits:** \n\n**What do we offer?**\n\n* **Be part of a global bank with solid prestige.**\n* **100% EPS and Oncological Insurance coverage for you, your spouse, and children.**\n* **Formal employment contract with attractive benefits: bonuses for meeting targets, transportation allowance, meal vouchers.**\n* **Profit-sharing above market average.**\n* **Constant professional growth and development.**\n* **A free day on your birthday.**\n* **Continuous training through BBVA Campus.**\n* **Access to corporate discounts and agreements**\n\n**Responsible Banking**\n---------------------\n\nOur responsible banking model **aims to build a more inclusive and sustainable society.** Because the future of finance is financing the future.\n\n\nWe began with the spirit of helping others make the best financial decisions. That spirit remains today and drives us forward, prioritizing innovation and digital transformation and making opportunities of this new era accessible to everyone.\n\n\n**Diversity**\n--------------\n\nAt BBVA, we believe that having a **diverse team** makes us a better bank.\n\n\nFor this reason, we **actively support diversity, inclusion, and equal opportunities**, regardless of race, gender, age, religion, sexual orientation, gender identity, gender expression, and others. We foster a collaborative and inclusive work environment that allows each person to show their best.\n\n\n**Our Values**\n--------------------\n\n**Our values define our identity** and are the driving force that enables us to fulfill our purpose and guide all our actions and decisions.\n\n\n**Legal Requirements**\n\nIf the position you are applying for is located outside the country where you currently reside, you may need to obtain a visa and/or work permit and/or residence permit, as well as meet any other requirements imposed by labor and immigration regulations or local professional standards applicable to the role in that country.\n\n\nIn case you are the final candidate, BBVA may assist you in processing the corresponding permit/visa, understanding that if for any reason (i.) the corresponding visa and/or work permit and/or residence permit is not issued, (ii.) or if any other requirements set by labor and/or immigration regulations and/or applicable local professional standards for performing the role in the country are not met, unfortunately you will be excluded from the position. Likewise, if you already hold a visa and/or work permit and/or residence permit for the respective country, please indicate this when applying for the position.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758719933000","seoName":"advisor-of-services-arequipa","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://pe.ok.com/en/city-arequipa/cate-acct-relationship-mgmt1/advisor-of-services-arequipa-6383615145945912/","localIds":"31","cateId":null,"tid":null,"logParams":{"tid":"2debf39a-2d26-478c-a3a2-e24d8d75d1c5","sid":"a1241853-a6da-4f78-a1d1-32a10e0ddbdf"},"attrParams":{"summary":null,"highLight":["Serves customers and manages banking operations","Offers financial products and insurance","Continuous training and attractive benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Arequipa,Arequipa","unit":null}]},"addDate":1758719933276,"categoryName":"Account & Relationship Management","postCode":null,"secondCateCode":"banking-financial-services","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4050,4051","location":"Jiron Ocoña 220, Camaná 04451, Peru","infoId":"6383615106496112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"SERVICE ADVISOR - CAMANÁ","content":"**Do you want to develop your professional career?**\n\nBBVA is a global company with more than 160 years of history operating in over 25 countries, serving more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with diverse profiles such as finance experts, legal specialists, data scientists, developers, engineers, and designers.\n\n\nOur people make the difference in our success.\n\n\n**Type of Contract:**\n\nDetermined / Eventual Period Contract (Fixed Term)\n**What are we looking for?**\n\n**Responsibilities:** \n\n* **Receive metal cash box, recount cash supplied from vault before starting operations, and perform daily cash balancing and reconciliation.**\n* **Assist in filing office documentation and sending it to the central archive.**\n* **Receive cash and serve customers following bank procedures for transactions such as deposits, withdrawals, check payments, service payments, transfers, account openings, foreign currency exchange, and insurance sales, among others.**\n* **Perform proper customer identification when processing transactions.**\n* **Retain counterfeit bills detected during transactions.**\n* **Report any surplus (due to exceeding operational limits) or shortage to the Office Assistant Manager.**\n* **Offer and sell financial products such as credit cards, loans, installment plans, and other products defined in their portfolio.**\n* **Maintain an updated customer database with high-quality information.**\n* **Plan and manage commercial activities in coordination with the Manager and Assistant Manager to meet product and service targets.**\n* **Take advantage of every opportunity at the counter or in the lobby to promote products and prioritize updating customer information.**\n* **Consistently perform cross-selling by offering complementary products beyond the immediate transaction.**\n* **Gain maximum knowledge of the customer and their needs, leveraging available tools.**\n* **Provide comprehensive customer service focused on quality, educating and assisting customers in using Digital and Alternative Channels.**\n* **Handle incidents or complaints responsibly, ensuring quality and prompt response.**\n* **Identify dissatisfied customers and offer alternatives to ensure retention, considering value-added contributions.**\n* **Continuously monitor customer risk to plan and execute recovery actions.**\n* **Follow up on PPG, adjusting objectives and activities as necessary in coordination with the Office Manager.**\n* **Attend and actively participate in meetings, reporting relevant topics and customer needs within the segment.**\n* **Evaluate and analyze credit operations and escalate them to the appropriate levels for approval.**\n* **Open all types of accounts requested by customers.**\n* **Inform, pre-qualify, and issue Credit and Debit Cards (within delegated authority). Likewise, assign, cancel, or block debit and credit cards.**\n* **Perform enrollment, maintenance, and cancellation of direct debits.**\n* **Ensure proper control of 'batch' transaction processes so they are not left incomplete, such as card cancellations before settlement.**\n* **Update and properly file customer documentation.**\n* **Sell Insurance products such as Card Protection Insurance, Multiple Insurance, and Safe Withdrawal Insurance to customers.**\n* **Carry out commercial actions and campaigns targeted at non-personalized segments and customers without assigned portfolios.** **Receive, count, verify, record, and report remittances together with the Assistant Manager (dual control).**\n* **Participate and perform the office's accounting reconciliation with the Assistant Manager.**\n* **Inform, issue, cancel, duplicate Debit Cards (within delegated authority), with the customer’s physical presence and consent.**\n* **Consult and register customer information related to anti-money laundering activities.**\n* **Support the Assistant Manager and/or AS1 in managing ATM replenishment.**\n* **Perform other duties assigned by your supervisor in response to business needs.**\n\n**Requirements:**\n\n* **Enrolled in technical studies (from third cycle onwards) or university studies (from fifth cycle onwards), graduate, bachelor's degree holder, or title obtained in Economics, Accounting, Business Administration, Engineering, or related fields.**\n* **Minimum of 1 year of experience in face-to-face sales.**\n* **Desirable experience handling cash in financial or banking institutions with direct customer interaction.**\n* **Service-oriented mindset, excellent customer service quality, strong negotiation skills, high commercial orientation, and ability to work in a team.**\n* **Availability to work Monday through Friday from 8:30 am to 7:00 pm and Saturdays from 8:30 am to 1:00 pm.**\n\n**Benefits:** \n\n**What do we offer?**\n\n* **Be part of a global bank with solid prestige.**\n* **100% EPS and Oncological Insurance coverage for you, your spouse, and children.**\n* **Formal employment contract with attractive benefits: performance bonuses, transportation allowance, meal vouchers.**\n* **Higher-than-market-average profit-sharing.**\n* **Continuous professional growth and development.**\n* **A free day on your birthday.**\n* **Ongoing training through the BBVA Campus.**\n* **Access to corporate discounts and agreements**\n\n \n\n**Responsible Banking**\n---------------------\n\nOur responsible banking model **aims to build a more inclusive and sustainable society.** Because the future of finance is financing the future.\n\n\nWe started with the spirit of helping others make the best financial decisions. That spirit remains today and drives us forward, prioritizing innovation and digital transformation, making opportunities of this new era accessible to everyone.\n\n\n**Diversity**\n--------------\n\nAt BBVA, we believe that having a **diverse team** makes us a better bank.\n\n\nFor this reason, we **actively support diversity, inclusion, and equal opportunities**, regardless of race, gender, age, religion, sexual orientation, gender identity, gender expression, and others. We foster a collaborative and inclusive work environment that allows each person to show their best self.\n\n\n**Our Values**\n--------------------\n\n**Our values define our identity** and are the driving force that enables us to fulfill our purpose and guide all our actions and decisions.\n\n\n**Legal Requirements**\n\nIf the position you are applying for is located outside the country where you currently reside, you may need to obtain a visa and/or work and/or residence permit, as well as meet any other requirements imposed by labor and immigration regulations or local professional standards applicable to the role in that country.\n\n\nIn the event that you are the final candidate, BBVA may assist you in processing the corresponding permit/visa, understanding that if for any reason (i.) the corresponding visa and/or work and/or residence permit is not issued, (ii.) or if any other requirements set by labor and/or immigration regulations and/or local professional standards applicable to the role in the country are not met, unfortunately you will be excluded from the position. 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San José 209, Arequipa 04001, Peru","infoId":"6383615022285112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Universal Advisor - Arequipa","content":"**Do you want to develop your professional career?**\n\nBBVA is a global company with over 160 years of history operating in more than 25 countries, serving over 80 million customers. We are over 121,000 professionals working in multidisciplinary teams with diverse profiles including finance, legal experts, data scientists, developers, engineers, and designers.\n\n\nOur people make the difference in our success.\n\n\n**Type of Contract:**\n\nDetermined / Eventual Period Contract (Fixed Term)\n**What are we looking for?**\n\n**Responsibilities:**\n\n* Receive metal cash box, recount cash supplied from vault before starting operations, and perform daily cash balancing and reconciliation.\n* Assist in filing office documentation and sending it to the central archive.\n* Receive cash and serve customers following bank procedures for transactions such as deposits, withdrawals, check payments, service payments, transfers, account openings, foreign currency exchange, insurance sales, among others.\n* Properly identify customers during transaction settlements.\n* Retain counterfeit bills detected during transactions.\n* Report excess (due to exceeding operational limits) or shortages to the Assistant Branch Manager.\n* Offer and sell financial products such as credit cards, loans, installment plans, and other products defined in your product grid.\n* Keep customer databases updated with high-quality information.\n* Plan and manage commercial activities in coordination with the Manager and Assistant Manager to meet product and service targets.\n* Take advantage of every opportunity at the counter or in the lobby to promote products and prioritize updating customer information.\n* Continuously perform cross-selling by offering complementary products beyond the immediate transaction.\n* Gain maximum knowledge about customers and their needs, leveraging available tools.\n* Serve customers comprehensively with a focus on quality, educating and assisting them in using Digital and Alternative Channels.\n* Handle incidents or complaints responsibly, ensuring quality and prompt response.\n* Identify dissatisfied customers and offer alternatives to ensure their retention, considering value-added contributions.\n* Continuously monitor customer risk to plan and execute recovery actions.\n* Follow up on PPG, adjusting goals and activities as necessary in coordination with the Branch Manager.\n* Attend and actively participate in meetings, reporting relevant topics and customer needs within the segment.\n* Evaluate and analyze credit transactions and escalate them to appropriate levels for approval.\n* Open all types of accounts requested by customers.\n* Inform, pre-qualify, and issue Credit and Debit Cards (within delegated authority). Likewise, assign, cancel, or block debit and credit cards.\n* Perform enrollment, maintenance, and cancellation of direct debits.\n* Ensure proper control of 'batch' transaction processes so they do not remain incomplete, such as card cancellations before settlement.\n* Update and properly file customer documentation.\n* Sell Card Protection Insurance, Multi Insurance, and Customer Safe Withdrawal Insurance.\n* Carry out commercial actions and campaigns targeted at non-personalized segments and customers without assigned portfolios.\n* Receive, count, verify, record, and report remittances together with the Assistant Branch Manager (dual control).\n* Participate and perform branch accounting reconciliation with the Assistant Manager.\n\n**Requirements:**\n\n* Enrolled in technical studies (from fifth semester onwards) or university studies (from ninth semester onwards), graduate, bachelor's degree holder, or title obtained in Economics, Accounting, Administration, Engineering, or related fields.\n* Minimum of 1 year of experience in face-to-face sales.\n* Desired experience handling cash in financial or banking institutions with direct customer interaction.\n* Service-oriented attitude with excellent customer service quality, negotiation skills, strong commercial focus, and ability to work in a team.\n* Availability to work Monday through Friday from 8:30 am to 7:00 pm and Saturdays from 8:30 am to 1:00 pm.\n\n**Benefits:**\n\n**What do we offer?**\n\n* Be part of a global bank with solid reputation.\n* Full coverage EPS and Oncological Insurance for you, your spouse, and children.\n* Payroll contract with attractive benefits: performance bonuses, transportation allowance, meal voucher.\n* Profit-sharing above market average.\n* Constant professional growth and development.\n* A free day on your birthday.\n* Continuous training through BBVA Campus.\n* Access to corporate discounts and agreements.\n\n**Responsible Banking**\n---------------------\n\nOur responsible banking model **aims to build a more inclusive and sustainable society.** Because the future of finance is financing the future.\n\n\nWe started with the spirit of helping others make the best financial decisions. 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