Job Summary: Supervises and manages the optimal operation of a store, ensuring adherence to standards and customer satisfaction. Key Highlights: 1. Manages operational staff and reports, ensuring process compliance. 2. Handles customer inquiries and complaints, while controlling inventory and cash register. 3. Requires leadership, planning, teamwork, and proactivity. RESPONSIBILITIES: * Ensure optimal store operation, complying with cleanliness, service, and safety standards. * Supervise, train, evaluate, and manage operational staff. * Prepare and submit established reports (operational, commercial, administrative) as required by the company. * Comply with the company's Process Manual and Internal Work Regulations. * Address, resolve, and follow up on customer inquiries and complaints. * Cash register reconciliation and balancing. * Inventory control. * Achieve sales targets. * Perform other duties assigned by the immediate supervisor. REQUIREMENTS EDUCATION: Technical or university degree in Administration, Finance, Psychology, Communications, Industrial Engineering, Accounting, Marketing, or related fields. EXPERIENCE: 1 year of experience in similar positions (Responsible, Store Manager, Coordinator, and/or Supervisor). COMPETENCIES: Leadership, planning, teamwork, proactivity, responsibility, customer orientation. WORKING CONDITIONS: * Schedule: Monday to Sunday, between 11:00 AM and 11:00 PM (48 hours per week, with one weekday off). * Microenterprise payroll (2 annual bonuses for gratification). Employment Type: Full-time Salary: Up to S/.1,300.00 per month Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
