Description
Job Summary:
We are seeking a customer service professional to provide courteous assistance, guidance, needs management, and personalized interaction to create a welcoming environment.
Key Highlights:
1. Personalized service and differentiated customer service environment
2. Dynamic and charismatic role with public-facing responsibilities
3. Supervision and monitoring of swimmer levels for pending classes
Job Description:
**Main Responsibilities:**
* Greet and bid farewell to customers courteously, providing assistance at all times.
* Guide and accompany customers to familiarize them with the facilities.
* Manage customer needs.
* Supervise and monitor swimmers’ levels in the system to ensure accurate tracking and up-to-date status of their respective pending classes.
* Maintain differentiated treatment toward customers to foster a personalized service environment.
* Keep customer registration data updated by conducting periodic queries.
**PROFILE:**
\- Currently enrolled in or graduated from a technical or university program in INFORMATION TECHNOLOGY, MARKETING, COMMUNICATIONS, or ADMINISTRATION.
\- Proficiency in Excel and Word.
\- Minimum 6 months to 1 year of experience in similar customer-facing roles.
\- Dynamic, approachable, charismatic, and friendly individual.
\- Responsible, proactive, and punctual individual.
**Fixed Schedule:**
AFTERNOON SHIFT: Monday to Friday, 12:00 AM to 9:00 PM, and Saturdays.
\> Enrollment in payroll from day one.
\> Fixed salary \+ punctuality and attendance bonus.
\> All benefits applicable to small enterprises.
\> Corporate benefits.
\> EPS affiliation (50% employer contribution).
Employment Type: Full-time
Work Location: On-site employment
Salary: Starting from S/.1,400\.00 per month
Work Location: On-site employment