Administrative and Operations Assistant

Description

Position Summary: We are seeking an honest and organized operational professional to support document management, customer service, sales, administrative organization, and virtual support for our web-based point-of-sale system. Key Highlights: 1. Learn firsthand how a software company is managed. 2. Support in administrative procedures, customer service, sales, and organization. 3. A multifaceted role within a growing technology holding company. We are GRUPO ALFANORT, a rapidly expanding Peruvian technology holding company. Currently, we are launching our flagship service: SaaS Eficaz, a web-based point-of-sale and business management system. We are looking for our operational right-hand person — someone honest, highly organized, and eager to learn firsthand how a software company operates. POSITION CONDITIONS: Work Modality: 100% on-site at our office. Working Hours: Monday to Saturday, from 8:00 a.m. to 6:00 p.m. (including two full hours for lunch/rest from 12:00 p.m. to 2:00 p.m.). Compensation: PEN 1,200 fixed monthly + direct commissions for each new store you successfully subscribe to SaaS Eficaz. YOUR MAIN RESPONSIBILITIES: Administrative Procedures and Formalization: Direct support in document management, basic handling of SOL/SUNAT credentials, and coordination with our accountant. Customer Service and Sales: Manage the company’s WhatsApp to quickly resolve inquiries, and actively leverage prospecting opportunities and your free time to close new subscriptions to our system (generating additional commissions!). Administrative Organization: Keep Excel reports up to date, maintain Google Drive in impeccable order, and draft basic contracts using templates. Virtual Support: Assist and coordinate customer training sessions via video calls. WHAT WE LOOK FOR IN YOU: Graduate or final-year student (technical or university level) in Business Administration, Executive Secretarial Studies, Accounting, Computer Science and Informatics, or related fields. Intermediate-level proficiency in Excel (mandatory; a short practical test will be administered). Basic practical knowledge of RUC, SOL credentials, and electronic payment receipts. Digital aptitude: You will use and provide support for a web-based system daily, so you must adapt quickly to technology and the company’s ecosystem (agile use of Discord, Thunderbird, and Google Drive). Excellent spelling, flawless writing skills, and great patience and empathy.-Requirements- Minimum Education: Technical degree 1 year of experience Age: between 20 and 30 years Skills: Teamwork, Administration, Microsoft Excel, Writing, Customer Service Keywords: assistant, helper, auxiliary, aide, operations, operaciones