Night Shift Casino Manager

Description

Job Summary: We are seeking a Floor Manager to lead the night shift team at a casino, ensuring operational efficiency and exceptional customer service. Key Responsibilities: 1. Implement and enforce company strategies and policies. 2. Coordinate, supervise, and oversee customer service on the gaming floor. 3. Conduct performance evaluations and provide feedback to subordinates. **We are currently seeking a Night Shift Floor Manager for a casino in Cajamarca.** RESPONSIBILITIES: \- Implement and ensure staff compliance with company strategies, promotions, customer service standards, regulations, and policies. \- Efficiently manage all allocated resources, ensuring timely execution aligned with company objectives. \- Coordinate, supervise, and oversee customer service on the gaming floor. \- Propose improvements to processes and procedures related to customer management. \- Continuously monitor customers to identify and address their needs. \- Utilize the video surveillance area as support to better fulfill assigned duties. \- Conduct performance evaluations of subordinates and deliver feedback highlighting opportunities for improvement. \- Coordinate with HR for hiring new personnel. \- Coordinate with the Technical Department regarding maintenance, repair, and operation of gaming machines to ensure functionality. REQUIREMENTS: \- University degree in Business Administration, Hospitality and Tourism, Marketing, or related fields. \- Knowledge of casino machine or slot machine operations. \- Experience in budget preparation and forecasting. \- Familiarity with MINCETUR-related procedures. \- Availability to work night and early-morning shifts. BENEFITS: \- Market-competitive salary: S/. 2\. 000 to S/. 2 200, depending on experience. \- Formal employment registration with all statutory benefits. Employment Type: Full-time Salary: S/.2,000\.00 \- S/.2,200\.00 per month Work Location: On-site employment