Description
Job Summary:
A tourism sales professional responsible for managing a client portfolio, designing travel packages, conducting follow-ups, and supporting digital marketing activities.
Key Highlights:
1. Experience in tourism and sales of tourism services (B2C or B2B).
2. Proficiency in CRM, digital sales tools, and intermediate/advanced English.
3. Customer orientation, results-driven mindset, negotiation, and sales closing.
**MAIN RESPONSIBILITIES:**
* Use of the RD STATION platform for proper management and control of our client portfolio.
* IMMEDIATE customer response via our communication channels.
* Resolution of inquiries and creation of offered tourism packages (itinerary modifications, tailor-made packages, etc.).
* Comprehensive follow-up of the assigned client portfolio.
* Development of sales arguments.
* Collaboration with the E-Marketing team on advertising, sales promotion, and related activities.
**REQUIREMENTS FOR THE POSITION:**
* Academic Qualifications: Degree or technical diploma in Tourism, Business Administration, Marketing, Hospitality, or related fields. Additional training in sales, negotiation, or customer service is desirable.
* Experience: Minimum 1–2 years of experience in tourism and sales of tourism services (B2C or B2B). Experience interacting with international tourists. Familiarity with package pricing, reservations, and supplier management.
* Technical Knowledge: CRM and digital sales tools proficiency. Languages: Intermediate or advanced English (Portuguese is desirable). Knowledge of Peru’s main tourist destinations. Basic proficiency in office software. Familiarity with sales closing, persuasion, and commercial follow-up techniques.
* Skills and Competencies:
* Excellent oral and written communication skills.
* Customer and results orientation.
* Empathy and active listening.
* Organization and time management.
* Negotiation and sales closing.
* Resilience under performance target pressure.
* Commitment to Perú Grand Travel’s organizational culture and values.
Employment Type: Full-time
Work Location: On-site employment