Client Advisor - DG Lima

Description

Job Summary: We are seeking an exceptional Client Advisor to serve as a DOLCE & GABBANA brand ambassador, delivering superior customer experience and building long-lasting relationships. Key Highlights: 1. DOLCE & GABBANA Brand Ambassador 2. Exceptional customer experience in the luxury sector 3. Building long-lasting relationships with customers Dolce \& Gabbana, a leader in the luxury market, has an outstanding career opportunity available at **Jockey Plaza Shopping Mall – Lima, Peru.** We are looking for an exceptional **Client Advisor** to join our team. Below are the position details: **Objective** ============ Serve as a brand ambassador. Ensure every customer is served according to DOLCE \& GABBANA’s expectations. **Key Responsibilities** --------------------------------- Deliver an excellent customer experience by demonstrating product knowledge and brand DNA, adhering to DOLCE \& GABBANA’s sales ceremony; Adapt the customer experience to exceed expectations, supporting the team, guiding, and ensuring the proper execution of the sales ceremony; Build and maintain long-lasting relationships with existing customers, while also identifying potential customers for the future; Actively and proactively utilize company tools, ensuring achievement of individual and store objectives; Achieve sales targets (KPIs), maximizing company results; Maintain organization and cleanliness standards for stock, sales areas, and other spaces, thereby enhancing the customer experience and complying with DOLCE \& GABBANA procedures; Consistently align conduct with company policies, objectives, and commercial initiatives; Be a proactive team member, demonstrating respect for colleagues, accepting instructions, and providing feedback to support store performance and foster a positive work environment; Understand and comply with all company policies and procedures related to sales and service; Perform other tasks as directed; Stay updated on current fashion trends and relevant topics. ### **Requirements** Minimum 2–3 years of retail or luxury retail sales experience; Strong customer service knowledge; Excellent sales, relationship-building, and communication skills; Ability to operate within an international company and prioritize activities according to established objectives; Dynamic, detail-oriented professional; Flexible working hours.