Technical Service Assistant

Description

Job Summary: We are seeking a proactive and communicative Technical Customer Service Assistant to handle service requests and coordinate with technical staff at a fiber-optic internet company. Key Highlights: 1. Opportunity to join a prestigious organization undergoing nationwide expansion. 2. Career path development and networking opportunities. 3. Excellent work environment and corporate benefits. Our client, a leading Peruvian company expanding nationally and specializing in fiber-optic internet services, has entrusted us with the search for a **Technical Customer Service Assistant** for its **San Miguel** office. What Are the Main Responsibilities? * Manage technical service requests. * Assign service orders and coordinate with technical staff as required. What Are We Looking For? * Currently pursuing or having completed undergraduate studies in Networks, Telecommunications, Electronics, Systems, or related fields. * Minimum 6 months of experience in similar roles. * Intermediate-level proficiency in MS Office and customer support applications. * Leadership qualities, strong communication skills, service orientation, dynamism, organization, and teamwork. What Are the Employment Conditions? * Full payroll registration with all statutory benefits. * Office-based work location in San Miguel. * Working hours: Monday to Saturday, from 09:00 to 18:00. * Competitive salary plus bonuses. What Benefits Do We Offer? * Excellent work environment. * Access to various corporate benefits. * Opportunity to join a prestigious organization with significant nationwide expansion goals, career path development, and networking opportunities. Employment Type: Full-time Salary: Starting from S/.1,380.00 per month Work Location: On-site employment