HOSTESS – CUSTOMER EXPERIENCE

Description

Job Summary: We are seeking a charismatic and articulate hostess to be the face of our institution—welcoming students and managing enrollments with maximum energy. Key Highlights: 1. Being part of a leading brand in the artistic and wellness sector. 2. Opportunity to work in an exclusive and dynamic environment. 3. A key role in shaping the customer experience and strengthening the community. Are you a charismatic person with excellent verbal fluency who enjoys direct interaction with the public? We are a leading company in the educational arts sector, and we are looking for our next Hostess. You will be the face of our institution, responsible for welcoming our students and finalizing enrollments with maximum energy. **Responsibilities:** * **Enrollment Management:** Advise prospective students on the benefits of our programs and effectively finalize their enrollment. * **Revenue Control:** Monitor cash flow, payments via digital wallets (Yape/Plin), and administrative recording of monthly fees. * **Public Relations:** Deliver high-level welcome experiences to our current students, reinforcing a strong sense of community. * **Retention:** Coordinate monthly renewals to ensure member continuity and satisfaction. **Requirements:** * **Residence in San Juan de Lurigancho** (Mandatory due to proximity to the location). * Students pursuing service-oriented fields: **Commercial Aviation, Hospitality, Tourism, Communications**, or related disciplines. * Prior experience in premium customer service, counter service, or hosting roles (minimum 6 months). * An **extroverted** personality, strong problem-solving ability, and impeccable punctuality. **We Offer:** * **Fixed Compensation:** For a scheduled night shift (Tuesday to Friday, 7:15 PM to 10:45 PM). * **Ongoing Incentives:** Variable bonuses based on goal achievement. * **Performance Bonuses:** Team-based rewards for meeting occupancy targets (e.g., dinner events, success bonuses). * **Exclusive Environment:** Join a leading brand in the artistic and wellness sector in SJL. Employment Type: Part-time Application Question(s): * Are you available to work Tuesday to Friday from 6:30 PM to 10:30 PM? * How would you rate your charisma and presence to serve as the academy’s representative? Work Location: On-site employment