HOSTESS – CUSTOMER EXPERIENCE

Description

Position Summary: We are seeking a charismatic and articulate Hostess to be the face of our institution—welcoming students and closing enrollments with energy, managing registrations, and strengthening our community. Key Highlights: 1. Be part of a leading brand in the artistic and wellness sector. 2. Exclusive environment and strong problem-solving ability. 3. Strengthen community spirit and member loyalty. Are you a charismatic person with excellent verbal fluency who enjoys direct public interaction? We are a leading company in the educational arts sector and are looking for our next Hostess. You will be the face of our institution, responsible for welcoming our students and closing enrollments with maximum energy. **Responsibilities:** * **Registration Management:** Advise prospective students on the benefits of our programs and effectively finalize their enrollment. * **Revenue Control:** Monitor cash flow, digital wallet payments (Yape/Plin), and administrative recording of monthly fees. * **Public Relations:** Deliver high-level welcome experiences to our current students, reinforcing community spirit. * **Member Retention:** Coordinate monthly renewals to ensure continuity and satisfaction of our members. **Requirements:** * **Reside in San Juan de Lurigancho** (Mandatory due to proximity to the location). * Students pursuing service-oriented fields: **Commercial Aviation, Hospitality, Tourism, Communications**, or related disciplines. * Prior experience in premium customer service, counter, or hosting roles (minimum 6 months). * **Extroverted** personality, strong problem-solving ability, and impeccable punctuality. **We Offer:** * **Fixed Compensation:** For a scheduled night shift (Tuesdays to Fridays, 7:15 PM to 10:45 PM). * **Ongoing Incentives:** Variable bonuses based on goal achievement. * **Performance Bonuses:** Group awards for meeting occupancy targets (dinner events, success bonuses). * **Exclusive Environment:** Join a leading brand in the artistic and wellness sector in SJL. Employment Type: Part-time Application Question(s): * How would you rate your charisma and presence to serve as the academy’s public image? * Are you available to work Tuesdays to Fridays from 6:30 PM to 10:30 PM in SJL? Work Location: On-site employment