**Position Objective** Provide operational and administrative support to ensure the proper planning, execution, and closure of preventive and corrective maintenance services, guaranteeing compliance with quality standards, customer satisfaction, and appropriate control of resources and project-related costs. Main Responsibilities 1\. Operational Coordination and Support * Coordinate daily with clients the scheduling and delivery of preventive and corrective maintenance services. * Coordinate with operational staff the execution, progress, and completion of scheduled services. * Process access requests, permits, and client requirements necessary for service delivery. * Receive, record, and manage customer complaints or claims with their supervisor. 2\. Service Control and Monitoring * Maintain up-to-date records of all daily service activities. * Update and maintain real-time service tracking. * Prepare billing assessments for equipment rental days. * Prepare technical reports, acceptance certificates, and necessary documentation for invoicing. 3\. Administrative and Document Management * Manage purchases and negotiate payment terms for service execution. * Request and account for petty cash for material or accessory purchases. * Verify that all invoices are correctly assigned to their respective projects and associated costs. * Maintain updated cost mapping for each project: man-hours, consumables, assigned equipment, and other resources used. * Prepare management indicators when requested by supervisors. * Perform other related duties as assigned. **Job Requirements** * Education: Completed technical or university degree in Industrial Administration, Industrial Engineering, or related fields. * Experience: Minimum of 2 years of experience in similar roles within the metal-mechanical, maintenance, or industrial services sectors. * Skills: Intermediate level proficiency in Excel. * Knowledge in operational control, document handling, and service administration (desirable). **Personal Competencies:** * High sense of responsibility and organization. * Ability to handle difficult situations or work under pressure. * Sense of urgency and focus on customer service. * Good oral and written communication skills. * Results-oriented with goal achievement focus. Send CV: rrhh@katsuraperu.com WhatsApp: 912 496 496 Job type: Full-time Salary: S/.1,200.00 \- S/.1,600.00 per month Work Location: On-site position