Description
Position Summary:
We are seeking an IT Assistant to diagnose and resolve software issues, monitor servers, and provide technical support to users.
Key Responsibilities:
1. Diagnose and resolve software and network issues.
2. Monitor and support virtualized servers.
3. Provide timely and efficient technical support to users.
At **ZGROUP**, we are looking for top talent to join us as an **IT ASSISTANT**.
**Requirements:**
* Completed technical or university studies in: Computer Science, Industrial Engineering, Systems Engineering, or related fields
* Excel proficiency: basic \- intermediate
* Minimum experience in similar positions (preferred)
* Willingness to work in Callao.
**What challenges will I face?**
* Diagnose and resolve software and network issues.
* Monitor and support virtualized servers on Windows / Ubuntu
* Coordinate with technology vendors when necessary.
* Prepare, update, and analyze reports using Excel.
* Track operational and technical requests.
* Support tasks related to digital resources, configurations, validations, and information control.
* Provide timely and efficient technical support to users of the IT monitoring platform.
* Other duties inherent to the position, as assigned by the immediate supervisor.
**Benefits:**
* Job stability
* Immediate payroll enrollment
* Market-competitive salary.
**This is your opportunity to become part of a great family!**
Employment Type: Full-time
Work Location: On-site employment
Salary: S/.1,200\.00 \- S/.1,500\.00 per month
Work Location: On-site employment