BACK OFFICE - CALLAO

Description

Position Summary: We are seeking a professional to monitor and track service delivery, handle customer inquiries, and report incidents to optimize service. Key Highlights: 1. Opportunities for continuous process improvement 2. Providing consistent responses and customer support 3. Career path **RESPONSIBILITIES:** * Monitor and track SENs in provinces to ensure efficient and timely delivery. * Provide consistent responses and customer support. * Report problems and incidents encountered during daily routes in real time. * Close scheduling and settlement processes, sharing the final status of daily deliveries. * Identify opportunities for continuous process improvement to optimize customer service. * Perform other duties as assigned by management. **REQUIREMENTS:** * Technical or university degree in Logistics or related fields * Intermediate or advanced Excel skills * Knowledge of operational processes * Minimum 1 year of experience in a similar role **BENEFITS:** * Competitive market-aligned salary * Timely payments ***(mid-month and month-end)*** * Career path Salary: S/.1,300\.00 \- S/.1,400\.00 per month Application Questions: * What was your most recent experience as a Back Office or Customer Service professional? (Please specify company) * What is your salary expectation? * What is your availability to start work? * Please provide an updated contact number: Work Location: On-site employment