Description
Job Summary:
Provides customer support, resolves service inquiries and incidents, and escalates complex cases to specialized departments.
Key Highlights:
1. Customer support and incident resolution
2. Career development path
3. Paid training
**Responsibilities:**
* Provide customer support via phone calls.
* Resolve service inquiries and incidents.
* Escalate complex cases to specialized departments.
**Requirements:**
* Minimum 3 months of experience in customer service or call center roles.
* Availability to work on-site at Centro Cívico.
**Working Hours:**
* Monday to Saturday, from 8:00 a.m. to 6:00 p.m.
* Fixed day off: Sunday.
**Benefits:**
* Base salary \+ performance bonus.
* Welcome bonus for 2 months.
* Paid training.
* Referral bonus.
* Full payroll registration.
* Partnerships and discounts.
* Rewards and activations.
* Career development path.
* Birthday gift.
Work Location: On-site employment