Operations Coordinator

Description

Job Summary: We are seeking an Operations Coordinator with leadership and customer orientation to manage teams, ensure compliance, and maintain operational excellence in security. Key Highlights: 1. Lead security operations with a focus on results and excellence. 2. Coordinate teams and ensure service compliance with clients. 3. Promote continuous improvement and smooth communication with clients. **Do you have experience leading security operations and enjoy working at a fast pace with results-driven outcomes?** We are looking for an **Operations Coordinator** with leadership, problem-solving ability, and customer orientation to join our team. If you have experience in security companies and are motivated to coordinate teams, guarantee service compliance, and maintain operational excellence, this is your opportunity! **What will you do on a day-to-day basis?** * Coordinate with clients to ensure compliance with requirements, deadlines, and service levels. * Maintain smooth and informative communication with clients regarding the status of operations. * Train and onboard operational staff, driving continuous improvement. * Monitor and control operations, prioritizing service continuity. * Respond immediately to emergency services. * Prepare performance reports and operational reports. * Verify compliance with procedures by Supervisors and CAT. * Maintain statistics on training, supervision, accidents, and incidents. * Implement and enforce the Integrated Management System (ISO) policy, Internal Regulations, and Risk Matrix. * Participate in emergency drills and report any incident to the IMS Manager. **Requirements:** * **Education:** Higher Technical Diploma and/or retired personnel from the **Armed Forces or National Police**. * **Experience:** Minimum **5 years** in security companies. * **Desirable Licenses:** * Driver's license, category **A1** * Weapons carrying license: **SUCAMEC L1 or L4** * **Desirable Knowledge:** ISO 9001:2015 * **Tools:** Basic proficiency in Excel, Word, and PowerPoint \+ service report preparation. * **Key Competencies:** Leadership and team management, planning, assertive communication, conflict resolution, accountability, analytical ability, and organizational skills. **Ideal Profile:** A person with strong leadership, results-oriented mindset, excellent communication skills, and ability to handle high-pressure situations. Someone who enjoys coordinating operational teams and ensuring services are delivered to the highest standards of quality and security. Salary: S/.1,800\.00 \- S/.2,000\.00 per month Work Location: On-site employment