Job Summary: We are seeking a proactive and charismatic receptionist for customer service, reservation management, payment handling, and administrative support at a hotel and sauna. Key Highlights: 1. Customer service and reservation management in a dynamic environment. 2. Opportunity to work with social media and payment systems. 3. Skill development in a team-oriented work environment. Requirements: · Minimum 1 year of experience in reception or related roles. · Technical studies in administration or secretarial work (preferred). · Proactive with strong communication skills. · Basic proficiency in Microsoft Office. · Social media management (Facebook, Instagram, TikTok, WhatsApp). · Payment system operation. · Strong willingness to learn. · Preferably residing in the district of SAN MIGUEL or nearby areas. · Availability to work Monday through Sunday, with one day off per week. · Formal attire required (office-style: black blouse and black blazer or coat; dress pants or dark jeans; comfortable shoes or simple black sneakers). · National Identity Document (DNI). · Curriculum Vitae. · Academic Certificate. · Unique Work Certificate (CERTIJOVEN or CERTIADULTO). · Water or electricity bill. Responsibilities: · Greeting scheduled and walk-in customers at the front desk. · Resolving customer issues and managing incidents. · Handling reservations and maintaining the appointment schedule. · Ensuring cleanliness and orderliness of premises. · Providing customers with information about services, either in person or virtually (via social media chat and WhatsApp). · Processing payments. · Daily cash reconciliation. · Inventory management. · Issuing payment receipts (invoices and receipts). · Performing other duties as required by the hotel and sauna. PERSONAL COMPETENCIES · Professional appearance, creativity, honesty, and charisma. · Responsibility, punctuality, discretion, and organization. Initiative to learn and improve. · Communication skills, teamwork, and strong interpersonal relationships. · Important: Patience with customers is essential. Employment Type: Full-time Salary: S/.1,500\.00 \- S/.1,600\.00 per month Work Location: On-site employment