Description
Job Summary:
We are seeking a proactive, customer-oriented professional to deliver excellent service in logistics and foreign trade, coordinating operations and managing documentation.
Key Highlights:
1. Customer service and follow-up for domestic and international clients.
2. Coordination with operations, customs, and transportation departments.
3. Management of logistics and foreign trade documentation.
Position: Customer Service – Logistics and Foreign Trade
Are you passionate about delivering exceptional customer service and growing within the logistics sector? At MECATT Service \& Logistic S.A.C., we are looking for a proactive, organized, and service-minded individual to join our team.
Main Responsibilities:
* Provide service and follow-up to domestic and international clients.
* Maintain constant communication regarding shipment status.
* Coordinate with operations, customs, and transportation departments.
* Manage logistics and foreign trade documentation.
* Address client inquiries, quotation requests, and incidents.
* Prepare reports and keep operational information up to date.
* Contribute to customer retention through timely and high-quality service.
Requirements:
* Technical or university degree in International Business, Foreign Trade, Administration, or related fields.
* Experience in customer service, logistics, or freight forwarding agencies (preferred).
* Proficiency in Microsoft Office.
* Excellent oral and written communication skills.
* Ability to work under pressure, prioritize tasks, and solve problems.
* Proactive, responsible, and customer-oriented attitude.
Salary: S/.1,130\.00 \- S/.1,500\.00 per month
Work Location: On-site employment