TECHNICAL SUPPORT COORDINATOR

Description

Position Summary: We are seeking a Technical Support Coordinator with leadership, organizational skills, and customer orientation to supervise teams and manage documentation. Key Responsibilities: 1. Leads and supervises technical support teams. 2. Develops and manages SSOMA documentation, reports, and procedures. 3. Manages customer service and coordinates technical services. **TECHNICAL SUPPORT COORDINATOR** We are looking for a professional to fill the position of **Technical Support Coordinator**, possessing leadership ability, organizational skills, and customer orientation. **Requirements:** * Degree in Administration and/or related fields * Minimum 4 years of experience * Age between 28 and 50 years * Immediate availability · Experience coordinating and supervising technical personnel. · Knowledge of developing and managing documentation for **SSOMA** (Occupational Safety, Health, and Environment). · Excellent technical report writing, procedure drafting, email communication, and administrative documentation skills. · Experience handling and following up on customer requests. · Ability to plan, coordinate, and supervise technical support activities. · Proficiency in Microsoft Office tools (Word, Excel, PowerPoint). · Ability to work under pressure and meet established deadlines. **Competencies:** * Leadership and personnel management. * Organization and planning. * Effective communication. * Proactivity and responsibility. * Customer service orientation. * Analytical and problem-solving skills. * Attention to detail and orderliness. **Main Functions:** · Coordinate and supervise the technical support team. · Develop and control SSOMA-related documentation. · Draft technical reports, procedures, and documentation required by customers. · Manage customer request handling and follow-up. · Coordinate the execution of technical services and activities. · Monitor compliance with internal procedures and quality standards. **Join our team and become part of a company focused on service excellence and continuous improvement.** Salary: S/.1,800\.00 \- S/.1,900\.00 per month Workplace: On-site employment