Description
Job Summary:
We are seeking a customer service professional with experience in clinics, sociable and proactive, to manage communications and foster customer loyalty.
Key Highlights:
1. Continuous training and professional development
2. Dynamic environment with direct interaction with customers
3. Opportunity for growth with commissions
**- IMMEDIATE AVAILABILITY**
* **- Based in Lima - Miraflores**
* - Minimum 1 year of experience in similar roles within clinics.
* - **Professional appearance**, **highly sociable and empathetic**
* **- Schedule: Monday to Friday, 10:00 AM to 8:00 PM; Saturdays, 8:00 AM to 2:00 PM**
* - Experience in sales with a focus on achieving targets.
**YOUR BENEFITS:**
* **- Formal employment registration (Planilla)**
* **- Commissions**
**RESPONSIBILITIES:**
* - Respond to messages on our social media platforms
* - ***Call all prospects who contact us via WhatsApp messages***
* - Schedule medical appointments and acquire and retain new customers through phone calls, follow-ups, reminders, and confirmations.
* - Confirm appointments in person, by phone, or via WhatsApp
* - Handle incoming calls and in-person inquiries, addressing initial requests and resolving customer questions as efficiently as possible.
* - Issue receipts and invoices
* - Guide customers regarding services and products and encourage purchases.
* - Welcome and manage patients from arrival through departure at the center
* - Perform other duties as assigned by your immediate supervisor.
**- CONTINUOUS TRAINING WILL BE PROVIDED**
**REQUIRED QUALIFICATIONS**
* - Experience in patient or customer service
* - Charisma, proactivity, and strong communication skills
* - Responsible, punctual, **ORGANIZED**
* Employment type: Full-time
Employment type: Full-time, Permanent
Salary: S/.1,500.00 - S/.2,000.00 per month
Work location: On-site employment