Description
Job Summary:
Execute and monitor real-time customer service operations and support services, ensuring efficiency and quality to maximize customer satisfaction.
Key Highlights:
1. Ensure efficiency, quality, and immediate problem resolution
2. Career path and professional development
Execute and monitor real-time customer service operations and support services, ensuring efficiency, quality, and immediate problem resolution to maximize customer satisfaction.
**REQUIREMENTS:**
* Minimum of 6 months to 1 year in similar back-office positions
* Intermediate-level Excel proficiency
* Knowledge of operational processes in mobile telecommunications and fleet management companies (preferred)
* GPS monitoring (preferred).
**BENEFITS:**
* Formal employment registration (MYPE)
* Competitive market-aligned salary
* Career path and professional development
Employment type: Full-time
Salary: S/.1,200.00 \- S/.1,300.00 per month
Application question(s):
* Do you have experience working with logistics or telecommunications companies?
* Have you performed real-time monitoring of transport units and reported operational incidents during shifts (e.g., delays, route deviations, unscheduled stops)?
* Have you used GPS monitoring systems or fleet management platforms for real-time tracking and reporting?
* What is your expected salary?
* When are you available to start working?
Work location: On-site employment