Receiving Associate - Dispatch Assistant

Description

Job Summary: The Dispatch Assistant manages customs procedures, coordinates with internal and external customers, and ensures the operational efficiency of import and export dispatches. Key Highlights: 1. Customs procedures coordination and tracking 2. Management of import and export operations 3. Interaction with customers and logistics operators **Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill \+ passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** **Job Description:** The Dispatch Assistant tracks and coordinates customs procedures, provides daily status updates on dispatches to internal customers, handles customer operation requests, requirements, and complaints, and manages the operational execution of import, export, and various customs regimes in collaboration with multiple logistics operators. The role also ensures compliance with release and delivery requirements at the customer’s premises, logs incidents into SINTAD, reports and digitizes shipment incidents prior to customs clearance, etc., manages third-party payments, and prepares documents for invoicing and archiving. **Responsibilities:** * Receive and review documentation required to initiate customs dispatches. * Verify completeness of documentation and communicate any observations to the supervisor. * Register information in internal systems and update the status of assigned import or export operations. * Track dispatches through to completion for routine operations. * Coordinate with customers, warehouses, carriers, and other internal departments to ensure operational continuity. * Support customs authority procedures as required. * Maintain an organized digital archive of dispatch services. * Provide information regarding the status of invoices linked to performed operations. * Assist in responding to documentary requirements related to dispatches. * Report incidents or delays that may impact operational progress. * Perform all other duties inherent to this position. **Requirements:** * Technical degree in Customs or Dispatch Assistant qualification, with official customs certification. * Valid Dispatch Assistant ID card. * Minimum 3 years’ experience in customs agency operations. * Knowledge of the General Customs Law and its Regulations. * Familiarity with tariff classification, taxation, and customs valuation. * Knowledge of the penalty schedule applicable to violations of the General Customs Law; understanding of anti-dumping or countervailing duties. * In-depth knowledge of managing, processing, and administering import and export dispatches—including temporary and suspended regimes—and familiarity with procedures such as customs clearance, physical inspection, SENASA, INRENA, entry, etc. * Proficiency in the SINTAD customs software. **Other Details:** * Schedule: Monday–Friday, 9:00 AM\-6:30 PM; Saturday, 9:30 AM–12:00 PM * Grade: 002 * Work Mode: On-site * Employment Type: Indefinite-term contract * Willingness to work at Av. Elmer Faucett 2823, Lima Cargo City Building, Callao. * Application Deadline: July 19, 2026\. **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.