Call Center Advisor

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: Docegas seeks proactive individuals with strong customer service skills and proficiency in digital tools to manage customer inquiries, billing, and document review. Key Responsibilities: 1. Handle customer inquiries, complaints, and requests. 2. Execute the billing process and document review. 3. Route inquiries to the respective departments. **JOB SUMMARY:** At **Docegas**, we believe people are the driving force behind our growth. Therefore, we are seeking proactive individuals with excellent customer service skills and proficiency in digital tools! **REQUIREMENTS:** * Graduate in Administration, Communications, or related fields. * Minimum of 6 months of experience in Call Center roles. * Proficiency in digital tools. * Availability to work rotating shifts (day and night). * Immediate availability. **RESPONSIBILITIES:** * Efficiently handle customer inquiries, complaints, and requests, ensuring a positive and timely experience. * Execute the billing process and associated document review for services. * Route inquiries to the respective departments. **WE OFFER:** * Market-competitive remuneration. * Direct enrollment in the General Regime payroll system. * Food Card. * Mobility Bonus. * Statutory benefits. * Timely payments. * Pleasant working environment. Employment type: Full-time Workplace: On-site employment

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Posted by

María García

Indeed · HR

Location

María García

Indeed · HR

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