Job Summary: We are seeking a dynamic trainer to deliver training sessions, manage learning processes, and contribute to personnel development, ensuring KPI compliance and operational excellence. Key Responsibilities: 1. Contribute to the training and development of personnel. 2. Deliver initial training and keep participants motivated. 3. Accompany and support new collaborators during their probationary period. **Job Description** ---------------------- Support staff training and deliver initial training. * Deliver initial training to executive candidates according to the established schedule. * Keep participants motivated and engaged throughout the training process. * Prepare materials and audiovisual resources for each session (in coordination with the Training Leader). * Keep knowledge up-to-date regarding the area and position. * Meet training KPIs (e.g., dropout rate, pass rate, etc.). * Evaluate learning outcomes in training processes, workshops, and reinforcement sessions. * Accompany and support new collaborators during their probationary period (OJT). * Record daily activities and performance indicators. Manage training payment registration based on candidate attendance. * Participate in coordination meetings for training scheduling. * Coordinate with internal departments to define requirements for practical content development. * Organize the certification process for candidates. * Request, receive, and manage required documentation on corresponding platforms (e.g., Tu Recibo). * Manage onboarding of new hires. * Organize refresher training, reinforcement sessions, or workshops based on operational results. * Comply with internal policies, occupational health and safety (SST), and Quality Management System guidelines. * Perform other duties assigned by the immediate supervisor. **Candidate Requirements** -------------------------- * Technical or university degree in Education, Administration, or related fields. * 7 to 12 months of experience in the training area. * Knowledge of teaching methodologies and basic office software. * Ability to design audiovisual materials and assess learning outcomes. * Effective communication, planning skills, and results orientation. **Selection Process** ------------------------ Our selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need to: 1. Apply to this position 2. Check your email 3. Log in to Aira and respond to the requested questions and/or assessments Then, if your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are Entel Connect. Our purpose is to help transform users' experiences by integrating technologies, processes, and close-knit teams, contributing to your business and society’s development. We seek people who empathize with customers, inspire and mobilize others, and lead change with excellence in results.
María García
Indeed · HR
María García
Indeed · HR
