We are seeking a proactive and organized **Operations Assistant** to join our team. Our goal is to ensure that accounts remain active and compliant with platform policies. **Responsibilities** * Monitor the status of assigned TikTok accounts. * Manage **appeals, reviews, and requests** related to penalties or restrictions. * Coordinate with the content team to ensure compliance with TikTok’s guidelines. * Record incidents and resolutions in Excel. * Analyze trends, metrics, and basic performance reports. * Support operational tasks related to content creation and publishing. * Maintain clear and consistent communication with internal teams and creators. **Requirements** * Technical or university degree in **Marketing, Communications, Advertising**, or related fields (completed or in progress). * Intermediate proficiency in **Excel** (tables, filters, basic functions). * Experience in customer service. * Familiarity with TikTok, its community guidelines, and content policies. * Problem-solving skills and ability to track cases. * Strong writing and communication skills. * Organizational skills, attention to detail, and proactivity. If you are interested in completing an application form, please follow the general steps to fill out the form: https://forms.gle/eWgCJLKnHLkmqRmLA Position type: Full-time Salary: Up to S/.1,500.00 per month Work location: On-site employment