Staff Boom is an outsourcing company headquartered in Anaheim, California, with locations in the Philippines, Peru, and Colombia. Staff Boom specializes in customized staffing and consulting solutions for small and medium-sized enterprises, with a strong focus on the insurance industry. We provide outsourcing services from our remote facilities, including: Insurance Back Office, Accounting/Finance, Customer Service, Lead Generation, Data Entry, IT, Marketing, Legal Support Services, among others. We are currently seeking **Customer Service Representatives** (**Intermediate/Advanced English**). **Requirements:** * Intermediate/Advanced level of English. * Ability to interact effectively with all types of customers. * Problem-solving skills. * Agile and inquisitive thinking. * Goal- and quota-oriented. * Ability to speak on the phone while simultaneously typing on a computer. * Basic computer skills. **Responsibilities:** * Assist customers by providing information about products and services. * Serve as a liaison between customers and the company: address complaints, orders, errors, account inquiries, billing questions, cancellations, and issues related to products and services. * Perform any other supportive tasks as required, consistent with your position and department. **Benefits:** * Formal employment from day one: CTS (Compensación por Tiempo de Servicios), bonuses, paid vacations, health insurance, family allowance (if applicable), and all legally mandated labor benefits. * Market-competitive salary. * Attendance bonuses. * Performance bonuses. * Timely payments (biweekly and end-of-month). * Corporate benefits: gym access, health discounts (ophthalmology, dentistry, psychology), educational partnerships, entertainment discounts (cinemas, parks, events), and food product benefits. * Job stability and growth opportunities. * Excellent work environment. * Two fixed rest days per week (Saturdays and Sundays / Sundays and Mondays). *\*Starting from the third month* If you meet the above requirements and wish to deliver exceptional service to our customers, do not hesitate to apply to this job opportunity! Our specialists will contact you as soon as possible. *Discrimination is strictly prohibited at this company under Laws No. 29973 and No. 30709. No distinction shall be made based on race, color, sex, language, religion, political or other opinion, national or social origin, economic position, birth, or any other status.* *COVID-19 considerations: mask usage and compliance with national regulations.* **Work Modality:** * Full-time, on-site work. **Location:** * Santiago de Surco, Block 5 of Av. Manuel Olguín, near Universidad de Lima. Job Type: Full-time Pay: S/.2,000.00 – S/.2,600.00 per month Application Question(s): * Application must be submitted via this link: https://shorturl.at/NisBI. Please confirm here once completed. Work Location: In person