Responsibilities: * Receive and make calls to our customers to address and respond to their requests. * Send information via email and WhatsApp. * Maintain ongoing communication with our customers to assess the proper functioning of their service. * Retain customers and resolve their issues. Benefits: * Fixed salary * Performance-based bonus * Top-performer bonus * Mobility bonus * Paid training * Excellent productivity incentives Requirements: * Minimum 6 months of experience * Availability to work onsite in Miraflores (Lima) * Valid national ID (DNI) * Highly proactive individual with a strong service orientation * Advanced English (C1) * Schedule: Monday to Friday, 10:30 a.m. to 7:30 p.m.; Saturdays, 9:00 a.m. to 1:00 p.m. Job type: Full-time Salary: S/.1,500.00 – S/.1,700.00 per month Work location: Onsite employment