Job Summary: We are seeking a logistics professional to monitor deliveries, handle customer inquiries, report incidents, and optimize processes to continuously improve service quality. Key Highlights: 1. Efficient delivery monitoring and tracking 2. Continuous customer support and prompt response to inquiries 3. Pursuit of continuous improvement in operational processes **RESPONSIBILITIES:** * Monitor and track SENs across provinces to ensure efficient and timely deliveries. * Provide consistent support and prompt responses to customer inquiries. * Report route-related issues and incidents in real time. * Perform scheduling closure and settlement, sharing the final status of daily deliveries. * Identify opportunities for continuous process improvement to optimize customer service. * Perform other duties as assigned by management. **REQUIREMENTS:** * Technical or university degree in Logistics or related fields * Knowledge of monitoring or GPS platforms ***(preferred)*** * Intermediate or advanced Excel skills * Understanding of operational processes * Minimum 1 year of experience in a similar role **BENEFITS:** * Competitive market-aligned salary * Timely payments ***(bi-weekly and month-end)*** * Career development path Salary: S/.1,300\.00 \- S/.1,400\.00 per month Application Questions: * What was your most recent back office experience? (Please specify company) * What is your expected salary? * When are you available to start? * Please provide an updated contact number: Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
