Description
Position Summary:
Administrative technician who manages and tracks customer maintenance requests, performs case analysis, and updates work orders and work notifications.
Key Highlights:
1. Comprehensive management of maintenance requests
2. Case analysis and updating of work orders
3. Experience in help desk operations within maintenance environments
**Maintenance Technician (Administrative Role).**
**What is the mission of this position?**
To receive, manage, and track customer maintenance requests.
**What are the main responsibilities?**
* Receive and/or register service requests.
* Perform case analysis.
* Create and update work orders.
* Create and update work notifications.
**What profile are we seeking?**
* **Minimum two (2) years of experience** in similar roles within help desk or user support services in a maintenance environment
* Graduate or certified technician in Maintenance Mechanics, Industrial Electricity, or related fields.
* Knowledge of ticket or request management in maintenance environments.
**Other considerations:**
* 24/7 availability required (rotating shifts: morning, afternoon, or night).
* On-site work at Jorge Chavez International Airport is required.
If you wish to apply or know someone suitable, please contact me with the subject line **"MAINTENANCE TECHNICIAN"**:
**Email:** nicole.vergara@italtel\-consultant.com
Employment type: Full-time
Salary: S/.2,000\.00 per month
Application question(s):
* What is your salary expectation?
* Do you have availability to work 24/7 on rotating shifts (morning, afternoon, or night)?
* Is it feasible for you to work at Jorge Chavez International Airport?
Work location: On-site employment