Administrative Claims Intern

Description

Job Summary: We are seeking a proactive and organized Customer Service Advisor to manage complaints, provide follow-up, and communicate with customers at an automotive company. Key Responsibilities: 1. Receiving and registering customer complaints on the platform. 2. Tracking cases to resolution and coordinating with other departments. 3. Assisting in communication with customers regarding the status of their requests. AUTOMOTIVE COMPANY IS SEEKING 1 **CUSTOMER SERVICE ADVISOR** **MAIN RESPONSIBILITIES** * Receiving and registering customer complaints on the relevant platform. * Tracking cases to resolution. * Assisting in communication with customers to provide information on the status of their requests. * Coordinating with other departments to resolve complaints. **REQUIREMENTS** * Currently enrolled in the final cycles of Administration, Law, Communications, or related fields. * Basic Excel skills and clear writing ability. * Strong oral and written communication skills. * Proactivity and organizational capability. **WORK CONDITIONS** * Work location: Av. Oscar Benavides 5247 \- Callao * Work modality: On-site * Working hours: Monday to Friday, 9:00 AM to 6:00 PM; Saturdays, 9:00 AM to 2:00 PM **BENEFITS** * MYPE payroll registration * Opportunity to join a solid organization * Market-competitive salary Employment type: Full-time, Permanent Salary: Starting from S/.1,200\.00 per month Work location: On-site employment