Description
Job Summary:
We are seeking a sales trainer/coach for a call center with experience in telecommunications to design and deliver commercial training programs, assess learning outcomes, and provide coaching.
Key Highlights:
1. Opportunity for professional growth
2. Excellent work environment
3. If you are passionate about teaching and developing high-performance teams
**Location:** Av. Universitaria N° 6893 (two blocks from Santa Luzmila Market, opposite the Los Ángeles Metropolitano bus stop.)
**Work Schedule:** Full-time
**Working Hours:** Monday to Friday, 9:00 AM to 6:30 PM \| Saturdays, 9:00 AM to 3:00 PM
**REQUIREMENTS**
* Currently enrolled in or graduated with a technical or university degree in Psychology, Education, Business Administration, or related fields.
* Minimum 1 year of experience as a trainer, coach, or instructor in a call center environment.
* Experience in telecommunications sales campaigns (internet, fiber optics, telephony).
* Excellent communication, public speaking, and group facilitation skills.
* Experience designing training materials (presentations, assessments, interactive activities).
* Knowledge of sales techniques, handling objections, and closing deals.
* Proficiency in Microsoft Office applications at the user level (PowerPoint, Excel, Word).
**RESPONSIBILITIES**
* Design, plan, and implement commercial training programs.
* Train new hires and reinforce knowledge among existing staff.
* Conduct hands-on workshops, role-playing exercises, and group activities focused on sales.
* Evaluate learning through tests, simulations, and on-the-job performance monitoring.
* Prepare attendance reports, performance metrics, KPIs, and attrition rate analyses.
* Provide continuous feedback and coaching to improve sales results.
* Identify improvement opportunities and propose targeted training strategies.
* Ensure training objectives align with and support operational goals.
**BENEFITS**
* Fixed salary \+ variable compensation
* Timely biweekly payments
* Incentives for achieving performance targets
* Opportunity for professional growth
* Excellent work environment
**If you are passionate about teaching and developing high-performance teams, this opportunity is for you!**
Employment Type: Full-time
Salary: S/.1,600\.00 \- S/.1,800\.00 per month
Workplace: On-site employment