Position Summary: Monitor and track deliveries, handle customer inquiries, report incidents, and optimize processes to ensure efficient service. Key Highlights: 1. Continuous process improvement opportunities 2. Consistent customer inquiry handling 3. Career development path **RESPONSIBILITIES:** * Monitor and track SENs in provinces to ensure timely and efficient delivery. * Provide consistent responses and support for customer inquiries. * Report route-related issues and incidents in real time during daily operations. * Perform scheduling closure and settlement, sharing the final status of daily deliveries. * Identify continuous process improvement opportunities to enhance customer service. * Perform other duties as assigned by management. **REQUIREMENTS:** * Technical or university degree in Logistics or related fields * Intermediate or advanced Excel skills * Knowledge of operational processes * Minimum 1 year of experience in a similar role **BENEFITS:** * Competitive market-aligned salary * Timely payments ***(bi-weekly and month-end)*** * Career development path Salary: S/.1,200\.00 \- S/.1,400\.00 per month Application Questions: * What was your most recent experience as a Back Office or Customer Service professional? (Please specify company) * What is your salary expectation? * When are you available to start working? * Please provide an updated contact number: Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
