IT Technical Support Intern

Description

Job Summary: CTIC is seeking a pre-professional technical support intern to join its team, developing skills across various technological areas. Key Highlights: 1. Continuous training for professional development. 2. Opportunity to work in a flexible and dynamic environment. 3. Development of skills in technical support and customer management. **Job Description** At CTIC, we are seeking a pre-professional technical support intern. **Requirements:** * Student pursuing a degree in Network and Telecommunications Engineering **or related fields** * English **Intermediate**: written and spoken * Knowledge of ITIL fundamentals * Knowledge of Windows Server * Knowledge of Windows 10\-11 technical support * Knowledge of network printers * Basic Linux knowledge * Customer management knowledge (excellent service orientation) * Knowledge of ticketing system usage * Research capability * Knowledge of PC/laptop maintenance **Conditions:** * Initial agreement for 3 months with option to renew. * Continuous training. * **Remote** work mode with availability for occasional in-person visits. **Competencies:** * Customer orientation * Teamwork * Goal orientation * Flexibility **Job Type:** Full-time, Permanent **You must complete the following form to finalize your application process** **https://forms.cloud.microsoft/r/QU79f6SfK1** **(Failure to complete it will exclude you from the selection process)** Job Type: Full-time, Internship Salary: S/.1\.00 \- S/.1,200\.00 per month Application Question(s): * What is your salary expectation? * Did you complete the mandatory application form? https://forms.cloud.microsoft/r/QU79f6SfK1 If not completed, your application may not be reviewed. Work Location: On-site employment