Description
Job Summary:
We are seeking a proactive and communicative Technical Support Specialist / Assembler to diagnose and assemble computer equipment, as well as provide support and training to internal and external users.
Key Responsibilities:
1. Computer equipment support and diagnosis
2. User training on software and hardware
3. Opportunities for learning and professional development
CANDIDATE PROFILE \- Technical Support / Assembler
\- Primary Function: Assemble and diagnose computers and laptops
\- Primary Function: Provide technical support to internal users for various software and hardware issues
\- Secondary Function: Train users on the software and hardware sold by the company, both in-person and remotely
\- Secondary Function: Provide support to our customers, either by phone or in person
\- Solid knowledge of Windows operating systems
\- Solid knowledge of diagnostic and repair tools
\- Hardware support for internal and external clients
\- Basic networking knowledge
\- Research capability
\- Desired: Technical degree in computing, networking, or informatics
ATTITUDES:
* Delivery of high-quality products to customers
* High levels of commitment
* Results-oriented
* Teamwork
* Strong verbal and written communication skills (very important)
* Continuous improvement
* Creativity
* Commitment
* Punctuality
COMPETENCIES:
* Proactive
* Communicative
* Analytical
* Ability to work under pressure
* Responsible
* Organized
* Good writing skills
BENEFITS:
* Learning and development opportunities
* Career path based on performance
* Job stability
* Pleasant working environment
Employment Type: Full-time, Permanent
Salary: S/.1,200.00 \- S/.1,800.00 per month
Work Location: On-site employment