A company specializing in BPO and Customer Experience Management. We are currently seeking top talent to fill the position of Customer Service Advisor handling email inquiries. WHAT ARE WE LOOKING FOR? * Minimum 6 months of work experience in customer service via chat or email in a Call Center environment (MANDATORY) * Committed, responsible, tolerant, dynamic, and proactive. * Strong written communication skills and proper spelling. * Full availability for on-site work in Santiago de Surco, Monterrico (MANDATORY) * Availability to work rotating shifts from Monday to Sunday (only within the 8:00 AM–8:00 PM time frame) (MANDATORY) * Basic Excel and CRM proficiency. WHAT WILL BE YOUR RESPONSIBILITIES? * Provide customer support via email and register interactions in the CRM. * Meet daily performance targets. WHAT DO WE OFFER? * Salary above market standards * Variable pay component * Mobility bonus * Provident fund (Provis) * 50% coverage of benefits * Career path and professional development opportunities. Join our outstanding team—we look forward to welcoming you! Employment type: Full-time Salary: S/.1,350.00 – S/.1,820.00 per month Work location: On-site employment