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Job Summary: We are seeking professionals to handle credit products, coordinate processes, manage claims, and supervise regulatory compliance across various financial operations. Key Highlights: 1. Develop your professional career in a global and diverse company. 2. Work in multidisciplinary teams with diverse profiles. 3. Promote responsible, inclusive, and sustainable banking. **Do you want to develop your professional career?** BBVA is a global company with over 160 years of history, operating in more than 25 countries where we serve over 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with diverse profiles such as finance specialists, legal experts, data scientists, developers, engineers, and designers. Our people make the difference in our success. **Contract Type:** Regular (Undefined) **What Are We Looking For?** * Handle credit products: Secured/unsecured loans from assigned value chains under Operations: AML, Vehicle, Mortgage, Credit Cards, Accounts, among others. * Coordinate with suppliers for execution of assigned processes and resolution of incidents arising during disbursement processes. * Coordinate return of files due to observations, reversals, and ad-hoc authorizations; AML, Vehicle, Mortgage, Credit Card, Account processes, among others. * Review and sign: \- Management checks for mortgage and vehicle loans. \- Public deeds from all notaries. \- Minutes of mortgage cancellation from all notaries. * Manage degravamen claims with Rímac; perform manual accounting entries via Nacar/Altamira applications and/or back office. * Supervise risk-related activities to ensure compliance with established requirements regarding delegation usage, formalization, guarantees, disbursements, etc., for products and services. * Address inquiries and complaints from employees (e.g., insurance premiums, transfers to other banks, credit cards, AML, etc.). * Conduct audits on approved Corporate Loans (BBVA employees). * Perform manual accounting entries via Nacar/Altamira applications and/or back office. * Address and analyze operational inquiries and incidents from employees, coordinating with Branch Network and Central Office. * Handle secured credit products from assigned value chains under Operations: Mortgage and Consumer loans in all variants. * Process refunds of loan cancellation surpluses to employees (25% AFP). * Continuously monitor regularization of Guarantee Contracts and Credit Contracts. * Review supplier compliance with ANS requirements. * Manage operational and commercial document management for proper archiving (Single File), report and resolve documentation process issues within the branch, and manage stationery requests for the entire branch. * Manage development and maintenance of operational tools, as well as correct information display across various dashboards. * Verify and ensure bank staff accounts reflect employee status. * Monitor compliance with established requirements for delegation usage (dual control, loan and credit card approvals, overdrafts, guarantee formalization, disbursements, etc.). * Conduct continuous process reviews and optimizations. * Ensure compliance with internal institutional regulations and external regulatory bodies; guarantee correct application of regulations; support implementation of applications and systems while monitoring their proper functioning; timely report organizational instructions; address requirements from regulatory authorities or oversight bodies and monitor compliance. * Other duties assigned by your leader and promote continuous improvement of the role. Requirements: * Bachelor’s degree or higher in Industrial Engineering, Business Engineering, Systems Engineering, Administration, Management and Senior Leadership, or related fields. * Minimum 3 years’ experience in data analysis. * Experience performing ETL. * Database proficiency: Oracle and SQL. * Python proficiency (intermediate level). * AI proficiency. * Soft skills: analytical ability, teamwork, adaptability, proactivity, and organization. **Responsible Banking** --------------------- Our responsible banking model **aims to build a more inclusive and sustainable society.** Because the future of finance is financing the future. We began with the spirit of helping others make the best financial decisions. That spirit remains today and drives us forward—prioritizing innovation and digital transformation, and making the opportunities of this new era accessible to everyone. **Diversity** -------------- At BBVA, we believe that having a **diverse team** makes us a better bank. For this reason, we **actively support diversity, inclusion, and equal opportunity**, regardless of race, gender, age, religion, sexual orientation, gender identity, gender expression, among others. We foster a collaborative and inclusive work environment that enables each person to showcase their best self. **Our Values** -------------------- **Our values define our identity** and serve as the driving force enabling us to fulfill our purpose and guiding all our actions and decisions. **Legal Requirements** If the position you are applying for is located outside the country where you currently reside, you may need to obtain a visa and/or work permit and/or residence permit, and comply with any other requirements imposed by local labor and immigration laws or applicable professional regulations for that position in the respective country. In case you are selected as the final candidate, BBVA may assist you in processing the corresponding permit/visa, provided that, should any circumstance arise (i.) whereby the relevant visa and/or work permit and/or residence permit is not issued, or (ii.) whereby any other requirements imposed by local labor and/or immigration laws and/or applicable professional regulations for performing the position in that country are not met, regrettably you will be excluded from the position. Additionally, if you already hold a visa and/or work permit and/or residence permit for the relevant country, please indicate so when applying for the position.
