Description
Job Summary:
We are seeking a Software Technician for a client in the technology sector, responsible for installation, configuration, and maintenance of systems, as well as user training and support.
Key Responsibilities:
1. Technical support and system maintenance
2. User training and advisory services
3. Development of incident control manuals
**We invite you to join our selection process to become part of the team of one of our technology-sector clients, who is looking for a professional to serve as a Software Technician**
**Runa IT promotes an inclusive hiring policy**, therefore inviting all individuals to participate in the corresponding selection process. **This position is open to persons with disabilities**, in accordance with Law No. 29973\.
**Work Modality:** Hybrid, main offices in Callao
**Working Hours:** Monday to Saturday, 48 hours per week
**Requirements:**
* Completed studies in computing, systems, software, or related fields
* 2 years of experience in technical support
* Experience in system implementation
* Knowledge of logs at the operating system and application levels
* Proficiency in Microsoft Office
* Ability to travel throughout metropolitan Lima
**Responsibilities:**
* Install and configure the company's systems at client sites
* Perform scheduled preventive and corrective maintenance
* Provide user training and advisory services to the Help Desk
* Escalate software issues detected at client sites to the development team
* Conduct on-site visits to clients' offices
* Hold meetings and contact users either in person or remotely
* Develop incident control manuals
* Other duties as assigned by the department head related to the position and department
**Benefits:**
* Formal payroll registration from day one
* Coverage of travel expenses
* Statutory benefits
* Provision of food card
* Partial EPS (health insurance) coverage
Salary: S/.1,500\.00 per month
Application Questions:
* In which district do you currently reside?
* Have you previously worked on operating system configurations? For how long?
* The remuneration for this position is S/. 1,500. Do you have any objection to receiving this amount?
* Are you available to travel throughout metropolitan Lima?
Work Location: On-site employment