Description
Job Summary:
We are seeking a Technical-Commercial Support Assistant to support B2C sales advisors, perform equipment calibrations and configurations, and resolve minor technical issues.
Key Highlights:
1. Key support in customer service and B2C sales
2. Performing equipment calibrations and configurations
3. Technical demonstrations and on-site customer support
DS Consultores SAC is seeking a **Technical-Commercial Support Assistant** to join our team.
**Education**
Graduate or final-year student of Electronics, Mechatronics, or related technical fields.
**Experience**
\* Prior experience in customer service, technical support, or sales of technological equipment is desirable.
\* Basic knowledge of electronic equipment diagnostics and configuration.
**Main Responsibilities**
\* Support B2C sales advisors in customer service at the showroom.
\* Perform calibrations, configurations, and basic testing of display or sale equipment.
\* Address and resolve minor technical issues arising during demonstrations or deliveries.
\* Accompany B2C sales advisors on customer visits within Metropolitan Lima.
\* Conduct technical product demonstrations as required.
\* Coordinate with the Technical Support Department for cases requiring specialized attention.
\* Maintain showroom operations and demonstration equipment in optimal condition.
\* Prepare simple reports on customer interactions and visits conducted.
**Competencies**
\* Service orientation.
\* Effective communication.
\* Commercial mindset.
\* Proactivity.
\* Organization and accountability.
\* Teamwork.
**Additional Requirements**
\* Availability to travel within Metropolitan Lima.
\* Basic proficiency in computer tools (Office).
**Reporting Structure**
\* Reports to the B2C Sales Coordinator.
\* Part of the B2C Sales Department.
**Salary:** S/. 1500 \- 1,800
**Working Hours**:
8:30am \- 6:00pm
2 Saturdays: 9:00am \- 1:00pm
**Location:** Av. Arequipa 330\. Cercado de Lima (2 blocks from the National Stadium)
Salary: S/.1,500\.00 \- S/.1,800\.00 per month
Workplace: On-site employment