Description
Job Summary:
We are seeking a Customer Service Advisor for Partner Service, a key role in ensuring an optimal customer experience, handling inquiries, resolving issues, coordinating with other departments, and analyzing customer needs.
Key Highlights:
1. Handle customer inquiries and resolve issues
2. Coordinate with other departments to provide comprehensive solutions
3. Collaborate on continuous improvement strategies
We are looking for a Customer Service Advisor to join **Partner Service**. Your role will be critical in delivering an optimal experience to our customers.
**Requirements:**
* Minimum of 3 months of experience
* Possession of required tools (PC or laptop with 5th-generation Core i3 processor)
* Availability to attend 4 practical in-person sessions
**Responsibilities:**
* Handle customer inquiries and resolve issues.
* Coordinate with other departments to deliver comprehensive solutions.
* Analyze customer needs to improve our services.
* Collaborate in developing continuous improvement strategies.
**Schedules:**
Monday to Sunday (rotating days off)
***Full time:***
* 12:00 PM to 8:15 PM
* 1:00 PM to 9:15 PM
* 2:00 PM to 10:15 PM
* 3:00 PM to 11:15 PM
* 3:15 PM to 12:00 AM
**Benefits:**
* Fixed salary
* Variable bonus
* Retention bonus
Join Partner Service and contribute to a company that values teamwork and excellence in customer service!
Salary: S/.1,130.00 – S/.1,300.00 per month
Workplace: Remote employment