Programming Assistant

Description

Job Summary: Programming and appointment scheduling assistant with customer service experience to ensure accurate patient scheduling and management. Key Highlights: 1. Growth opportunity within an expanding institution 2. Ongoing training for personal and professional development 3. Motivating work environment We are the Paolo Valera Center, a company with 15 years of market experience providing comprehensive healthcare services in general and specialized medicine, psychology, nutrition, as well as alternative and complementary medicine. We are seeking talents like you to join our outstanding team. **What we need from you:** * Administrative, computing, or IT technician; Document Management/Archiving technician; or related field. * Minimum 1 year of experience as a programming assistant and/or appointment scheduler, either via call center or in person, performing similar duties. * Experience in customer service, handling complaints and claims—call center experience is preferred. * Basic to intermediate proficiency in Google Drive and Microsoft Excel. * Healthcare industry experience is preferred. * Must reside in areas near the districts of San Miguel and Los Olivos. **Your mission will be:** * Attending to center patients via telephone calls and digital tools (WhatsApp, email, etc.). * Preparing appointment, follow-up, treatment, and/or procedure schedules, providing this information along with corresponding reminders to patients. * Updating the patient database daily to ensure adherence to established scheduling timelines. * Responding to patient inquiries through communication channels (WhatsApp groups, email, Google Drive, etc.) and in person, routing them to the appropriate departments. * Managing and organizing clinical records as needed: creation, updating, storage. **What we offer you:** * Opportunity to work in a continuously growing institution with two locations in Lima and one in the provinces. * Continuous training for your personal and professional growth and career path. * Motivating work environment. * Punctual salary payments. * Market-competitive remuneration. * Formal employment registration from day one (MYPE). Employment Type: Full-time Application Question(s): * Educational background and degree obtained * Current mobile phone number * Excel proficiency level * Expected salary * Current residential district Work Location: On-site employment