We are OSTEOPERU with more than 20 years of satisfying our patients through safe and reliable diagnosis, as a symbol of our excellence in service, we require incorporating the best talent into our team in the Teleoperator area. Requirements: * Additional training in health-related areas is valued. * Previous experience in customer service, preferably in call centers and in the healthcare sector. * Effective communication, customer orientation, ability to work in a team, handling difficult situations, empathy, and patience. * Basic knowledge of medical imaging services. Familiarity with the health products or services offered by the company. Specific Functions. * Timely management of incoming and outgoing calls. * Appointment scheduling via WhatsApp. * Follow communication scripts when addressing different topics. * Identify customer needs, clarify information, investigate each issue, and offer solutions or alternatives. * Schedule, confirm, reschedule, cancel, and follow up on appointments as requested. * Transfer calls to the appropriate extensions. * Provide information about the center's services. * Meet defined service indicators to achieve individual goals. * Keep the patient database updated for proper follow-up. Benefits : * Opportunities for growth and professional development. * Salary according to evaluation between 1300 to 1500 soles, on general regime payroll. Schedule: * Monday to Saturday from 11 am to 8 pm. (48 hours per week) At OSTEOPERU, we value the talent of each of our employees, dedication, and commitment. Join our family and become part of a leading company in the healthcare sector! Job type: Full-time Salary: S/.1,300.00 - S/.1,500.00 per month Application Questions: * Do you have immediate availability to work? * How much experience do you have in this position? * Please indicate your salary expectations * How old are you? * Do you have availability to work the afternoon shift from 11 am to 8 pm? Work location: On-site job