Night Shift Casino Manager

Description

Job Summary: We are seeking a Floor Manager for a casino in Huaraz, responsible for implementing strategies, managing resources, supervising customers and staff, and proposing process improvements. Key Highlights: 1. Leadership in managing the casino floor and staff. 2. Opportunity to propose improvements to processes and procedures. 3. Collaboration with HR and the Technical Department to ensure optimal operations. **We are currently seeking a Night Shift Floor Manager for a casino in Huaraz.** RESPONSIBILITIES: \- Implement and ensure staff compliance with company strategies, promotions, customer service standards, rules, and policies. \- Achieve efficient management of all allocated resources, ensuring timely execution aligned with company objectives. \- Coordinate, supervise, and monitor customer service on the casino floor. \- Propose improvements to processes and procedures related to customer management. \- Conduct ongoing customer follow-ups to identify their needs. \- Utilize the video surveillance area as support to better fulfill assigned responsibilities. \- Conduct performance evaluations of direct reports and provide feedback highlighting improvement opportunities. \- Coordinate with HR for hiring new staff. \- Coordinate with the Technical Department regarding maintenance, repair, and operation of gaming machines to ensure continuous functionality. REQUIREMENTS: \- University degree in Business Administration, Hospitality and Tourism, Marketing, or related fields. \- Knowledge of casino machine or slot machine operations. \- Experience in budget preparation and forecasting. \- Familiarity with MINCETUR-related administrative procedures. \- Availability to work night and early-morning shifts. BENEFITS: \- Market-competitive salary: PEN 2,000 to PEN 2,200 depending on experience. \- Formal employment registration with all statutory benefits. Employment Type: Full-time Salary: PEN 2,000.00 \- PEN 2,200.00 per month Work Location: On-site employment