Job Summary: We are seeking an L1 Support Technician with a solid infrastructure background to ensure operational continuity and first-line incident management in global environments. Key Highlights: 1. First-level support in global environments. 2. Incident diagnosis and resolution. 3. Maintenance of technological infrastructure. We are looking for an **L1 Support Technician** with a strong infrastructure foundation to provide support in global environments. This role is critical to ensuring operational continuity and proper first-line incident management. **Responsibilities:** * Handle, log, and track tickets using management tools. * Diagnose and resolve Level 1 incidents. * Provide basic support for Windows servers. * Maintain and install CCTV cameras. * Install structured cabling. **What We Value in Your Profile** * Ability to work under pressure * Customer orientation and effective problem resolution * Clear communication in both technical and non-technical environments * Teamwork and sound judgment for escalating incidents **Competencies and Attitudes:** * Honest individual. * Initiative and commitment to responsibilities * Initiative and commitment to responsibilities * Orderliness and cleanliness * Teamwork Salary: S/.1,800.00 - S/.2,000.00 per month Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
