Assistant

Description

Job Summary: We are seeking an Operations Analyst to join our team, providing support in issuing P&C policies and delivering excellent internal customer service. Key Responsibilities: 1. Support in issuing P&C policies 2. Management of documentation and requests with insurers 3. Internal customer service and problem resolution **Company:** ------------ Marsh **Description:** ---------------- We are looking for a talented individual to join our **Operations** team at Marsh. This position is located in **Lima, Peru** and is a hybrid role requiring at least three days per week working onsite in the office. The Operations Analyst is responsible for supporting the issuance of P\&C policies. **You will be responsible for:** * Reviewing and validating information on policies. * Managing documentation. * Handling requests with insurers. * Self-managing insurer portals. * Monitoring and managing collective and/or individual policies across various lines of business. * Coordinating and ensuring correct policy issuance and renewal. * Recording endorsements in the system. * Sending policies to clients. * Delivering excellent internal customer service by responding promptly to inquiries and resolving issues in a timely manner. **What you need to have:** * Knowledge of insurance products and financial services. * Proficiency in IT tools and customer management systems. * Intermediate Excel (Mandatory). * Minimum 1 year of experience in policy issuance (desirable). **What makes you stand out:** * Communication skills. * Customer orientation and relationship-building abilities. * Ability to work independently and collaboratively in a team. * Advanced data entry and information management skills. **Why join our team:** * We help you develop your full potential through professional growth opportunities, meaningful and purpose-driven work, and leaders who support you along the way. * We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create innovative solutions and make an impact on colleagues, clients, and communities. * Our global scale and presence enable us to offer a wide range of career opportunities, as well as benefits and rewards designed to enhance your well-being. Marsh Risk is a company of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue exceeding $27 billion and over 95,000 colleagues, Marsh helps build trust to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com or follow us on LinkedIn and X. ### **Marsh is committed to creating a diverse, inclusive, and flexible workplace. Our goal is to attract and retain top talent and embrace diversity across age, background, disability, ethnicity, family responsibilities, gender identity or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.** ### **Marsh is committed to hybrid work, which includes the flexibility to work remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients for at least three days per week. Teams working from the office will designate at least one day per week when the entire team meets in person.**