Job Summary: We are looking for proactive and service-oriented Customer Service Advisors to grow professionally in a young and dynamic environment, handling inquiries, managing complaints, and supporting class coordination. Key Highlights: 1. Opportunity for professional growth in a young and dynamic environment 2. Excellent working environment and motivated team 3. Career path and growth opportunities **Boost Your Career at IBC Institute / CEPAL! – Customer Service (Afternoon Shift)** Do you enjoy helping people, are you proactive, and do you want to grow professionally in a young and dynamic environment? This is your opportunity! At **IBC Institute / CEPAL**, we are seeking **Customer Service Advisors** for our afternoon shift. **Your main responsibilities:** * Handle incoming calls, emails, and chats from our customers. * Provide information about courses, diplomas, and the educational platform. * Manage complaints and coordinate solutions with other departments. * Support class scheduling and coordination. **Requirements:** * Completed secondary education (technical or university degree preferred). * Minimum 6 months of experience in customer service or call center roles. * Proficiency in Microsoft Office and digital tools. * Clear communication, empathy, and customer orientation. **What we offer:** * **Fixed schedule:** Monday to Friday: 2:00 p.m. – 10:00 p.m. **\|** Sundays: 8:00 a.m. – 6:00 p.m. * **Days off:** Saturdays and holidays. * **Fixed salary:** S/ 1,400 **(Service Fee Receipt).** * Career path and growth opportunities. * Excellent working environment and motivated team. **If you want to learn, develop, and join a team that values your talent… apply now and start your career with us!** Job Type: Full time Salary: Up to S/.1,400\.00 per month Work Location: On-site employment