Digital Content Manager

Description

Job Summary: Manage and optimize digital content to ensure efficient customer navigation, leading a team of analysts and coordinating content generation. Key Highlights: 1. Lead a team of 4 content analysts 2. Optimize web and app navigation experience using AI 3. Professional growth within group companies **Job Description** ---------------------- Manage and optimize digital content, ensuring timely and high-quality information for efficient customer navigation. 1\. Team leader of 4 content analysts 2\. Plan and oversee continuous improvement initiatives for web and app navigation experience, optimizing catalog structure, menu, taxonomy, and product display to maximize conversion. Ensure efficient time-to-market for product publishing through continuous process optimization 3\. Coordinate with internal and external teams for product content generation, ensuring quality standards for photographs, descriptions, and enriched materials 4\. Design, standardize, and optimize operational processes, incorporating automation and AI, along with continuous improvements that enhance efficiency, scalability, and operational quality. 5\. Identify and drive digital content and experience improvements based on data, collaborating closely with digital intelligence and development teams to implement optimizations impacting conversion. **Candidate Requirements** -------------------------- * Completed university degree in Engineering, Business Administration, or related fields * Experience in e-commerce and process improvement * Minimum 2 years of experience in similar or equivalent roles * Advanced proficiency in Excel and PowerPoint * Experience managing KPIs * Experience with AI tools This position is suitable for persons with disabilities. **Selection Process** ------------------------ The selection process is conducted via Aira \- a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to the job posting 2\. Check your email 3\. Log in to Aira and respond to the requested questions and/or assessments Then, if your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are over 90,000 people who work every day toward our firm Purpose \- Simplify and Enjoy Life More. We operate in 9 countries and comprise major brands across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, Mallplaza, Falabella.com, Falabella Inmobiliario. Each of these brands shapes who we are, and together — as One Team — we strive daily to reinvent ourselves and exceed our customers’ expectations. If you are a Falabella employee, explore all available courses in the Falabella Academy, which will help you further advance your development and prepare for your next journey with us! **Our Benefits** ----------------------- With the Falabella Experience, you will enjoy: * Payroll starting from day one * Professional growth within group companies * Positive work environment and healthy workplace culture * Purpose-driven projects