Description
Job Summary:
We are seeking a proactive, solution-oriented Technical Support Technician to perform preventive, corrective, and administrative management tasks both in-office and on-site.
Key Highlights:
1. Dynamic role providing preventive and corrective support for computing equipment.
2. Opportunity to propose innovative ideas for continuous improvement.
3. Development in administrative management and technical documentation.
**JOB OPENING: TECHNICAL SUPPORT!**
We are currently seeking a proactive, solution-oriented **Technical Support Technician**, available to work both **in-office and on-site**, with interest in operational administrative coordination.
**Job Responsibilities**
* **Preventive and Corrective Support:** Support for computing equipment (PCs/Laptops), peripherals, and printers to ensure operational continuity.
* **On-site and In-office Support:** Flexibility to conduct diagnostics and technical maintenance both on-site at our office and at client locations.
* **Ticket Management:** Tracking, monitoring, and timely resolution of assigned support tickets.
* **Administrative and Billing Management:** Assistance in reviewing/managing departmental invoices, document control, and technical documentation.
* **Continuous Improvement:** Proposing innovative ideas to optimize support and operational processes.
**Requirements**
* **Education:** Certified technician or graduate in Computer Science, Information Systems, Computing, or related fields.
* **Experience:** Minimum 2 years of experience in Technical Support roles (Help Desk / Field Support).
* **Technical Skills (Hard Skills):**
* Solid knowledge of PC and laptop assembly, configuration, and performance enhancement.
* Expert-level proficiency in hardware and printer diagnostics and repair.
* Intermediate-level proficiency in MS Office.
* Basic knowledge or experience reviewing and handling commercial documents / departmental invoices.
* **Soft Skills:** Excellent communication skills, strong customer service orientation, adaptability, and high organizational capacity.
**Benefits and Conditions**
* **Salary:** S/ 2,000.00 – S/ 2,500.00 (based on evaluation and experience).
* **Employment Regime:** MYPE payroll.
* **Work Modality:** 100% on-site (office / field as required).
* **Working Hours:** Monday to Friday, 8:30 a.m. to 6:30 p.m.
**How to Apply?**
If you meet the profile and wish to join our team, please contact us:
* **WhatsApp / Phone for interviews:** **978 033 103**
* *Please send your updated CV to schedule an interview.*
Salary: S/.1,800.00 \- S/.2,500.00 per month
Application Question(s):
* How old are you?
* Where do you live?
* What is your highest level of education?
* How many years of experience do you have?
Work Location: On-site employment