Telemarketing Agent - Customer Service

S/1,130-1,800/month

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: Appointment and service coordinator, managing communication with patients and supporting the scheduling organization for dental staff. Key Responsibilities: 1. Appointment coordination and customer service 2. Social media communication management 3. Database and scheduling management * Answer incoming calls and make outbound calls to schedule, confirm, or reschedule appointments. * Provide information about services, promotions, and treatments. * Manage messages and inquiries via social media, scheduling appointments when necessary. * Send appointment reminders and follow up with patients. * Update the patient database and coordinate the dental staff's schedule. * Address inquiries and manage complaints, escalating complex cases. **Working Hours** **Basic Knowledge:** * Excel (Database) * WhatsApp Business * Social Media Management (Meta) * 1 year of sales experience (healthcare sector preferred) Employment Type: Full-time Salary: S/.1,130.00 - S/.1,800.00 per month Work Location: On-site employment

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Posted by

María García

Indeed · HR

Location

María García

Indeed · HR

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