Description
Job Summary:
We are seeking a friendly and organized professional with excellent communication skills to manage front desk operations, customer service, and reservations, while maintaining composure under pressure.
Key Highlights:
1. Flexibility to work rotating shifts
2. Friendly, efficient, and service-oriented attitude with strong communication skills
3. Opportunity for professional development and a pleasant working environment
**PROFILE:**
* Flexibility to work rotating shifts: 6:00am \- 3:00pm / 1:00pm \- 10:00pm / 9:00pm \- 6:00am
* Friendly, efficient, and service-oriented attitude.
* Strong communication skills, including clear verbal expression and professional telephone etiquette.
* Good organizational abilities.
* Ability to remain calm and courteous, yet firm, under pressure.
* Intermediate English proficiency.
* Excellent knowledge of MS Office.
* Experience with Infhotel system (not mandatory)
**RESPONSIBILITIES:**
* Greet guests and provide information.
* Process guest check-in.
* Deliver excellent customer service.
* Answer incoming phone calls.
* Manage reservations and cancellations.
* Resolve conflicts and incidents.
* Provide relevant tourist information.
* Handle expenses and process check-out.
* Maintain hotel confidentiality and security standards.
* Respect guest privacy, among other duties.
**BENEFITS:**
* Timely salary payments
* Covered lunch
* Opportunity for professional development and a pleasant working environment.
Contact us at the following number \+51 913 139 185
Employment type: Full-time
Salary: S/.1,500\.00 \- S/.1,700\.00 per month
Work location: On-site employment